I'm working on my 23 Things plus one activity (activity #24). I created a learning activity that exposes individuals to the RightNow technology that we use at my job for our online answering system. I work at USF and "RightNow" is the technology that we use to answer prospective student questions. It was kind of neat being on the teacher side of things. It was also helpful to force myself too communicate in a way that was clear for users to understand.
I asked my mom to complete the learning activity that I created.
My mom's comments were:
"These are good questions for students to know. If the person needs to know a specific answer they can go directly to the question and there's the answer.
Then you just click on ask a question and get to ask a question very easily."
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